During my professional career I have had the pleasure to work with Microsoft Office and Stratton Warren (purchasing software). I know how to efficiently design an arcade floor to maximize floor space and visibility of equipment. We can properly manage supply levels (Inventory management), Shipping and receiving, understand business levels for proper staffing and customer service (Staff scheduling). We believe listening to customers and understanding what they are needing is a priority. We have years of experience and can help you sell your client if needed.
We have been in the industry since 1997 where we worked as a route technician. In these past 20 years, we have watched how much the equipment has changed from Logic boards to computer driven, from standard upright cabinets to room size equipment. We am known in the Las Vegas Valley as the go to person (guy) for Amusement repair and install. Adding to my repair services the past few years’ Swipe Card system installs, Photo Booth revenue shares, trade show setup/strikes, Qubica AMF Mini Bowling (Highway 66) installs, moves, upgrades and most importantly service contracts. Service Contracts are key for if equipment isn’t running you cannot make money, routine service whether quarterly, bi-yearly or yearly is needed to keep the equipment running for years to come.
Equipment Troubleshooting, Time management (deadlines), Stratton Warren Purchasing Software, Staff training and follow thru, Customer service and follow up